FREQUENTLY ASKED QUESTIONS
Yes. Each product is photographed to reflect the garment as accurately as possible including fabric, colour, and construction.
Please note that slight variations in colour may occur due to lighting and screen settings. For pieces made using African print or dyed fabrics, pattern placement may vary from one garment to another.
Your order confirmation email serves as your receipt.
If you need a copy or have any questions about your order, you can contact us at hello@sonjiki.co.uk.
To begin a return, reply to your order confirmation email to notify us of your intent.
Items must be returned within 14 days of delivery, unworn, unwashed, and in resalable condition with all original tags attached.
Return shipping costs are the responsibility of the customer, and we recommend using a tracked service with proof of postage.
Full details can be found in our Returns & Exchanges policy.
Where possible, we do restock selected pieces.
However, due to the nature of African textiles and production, many items are made in limited quantities and may not return once sold out.
Orders placed before 5pm GMT are dispatched the next working day (Monday to Friday, excluding public holidays).
Estimated delivery times:
- UK: 1–3 working days (Express), 3–5 working days (Economy)
- US: 4–5 working days (Express), 7–10 working days (Economy)
- Europe: 4–5 working days (Express), 7–10 working days (Economy)
- Rest of World: 5–10 working days (Express), 11–20 working days (Economy)
International orders may be subject to customs processing and local delays.